Question 1

How quickly can you fix my motor failure?

Accepted Answer

We offer same-hour arrival for emergency repairs throughout Palm Beach County. Our technicians arrive with fully-stocked vehicles, so most motor issues can be diagnosed and repaired within 1-2 hours of arrival. For complex motor replacements, we typically complete the job the same day. Call us at (561) 621-3886 for immediate assistance.

Question 2

Do you offer 24/7 emergency service?

Accepted Answer

Yes! We provide 24/7/365 emergency garage door service. Our emergency team is always on call, and we guarantee same-hour arrival in our service area. There are no extra charges for nights, weekends, or holidays.

Question 3

What areas do you serve?

Accepted Answer

We serve all of Palm Beach County including West Palm Beach, Palm Beach Gardens, Wellington, Boynton Beach, Delray Beach, Boca Raton, Lake Worth, Greenacres, Royal Palm Beach, Jupiter, and Palm Beach. Same-hour emergency response is available throughout our service area.

Question 4

What causes motor failure in garage doors?

Accepted Answer

Common causes of garage door motor failure include: age and normal wear (most motors last 10-15 years), power surges from lightning or electrical issues, lack of regular maintenance causing strain, extreme temperatures affecting motor components, mechanical strain from misaligned tracks or worn springs, and dust/debris buildup in the motor unit. Regular maintenance can prevent many of these issues.

Question 5

Why is my garage door making loud noises?

Accepted Answer

Noisy garage doors typically indicate: worn rollers needing replacement, loose hardware that needs tightening, lack of lubrication on moving parts, worn or damaged springs, bent tracks, or motor/opener issues. We recommend scheduling a maintenance inspection to identify and fix the source of the noise before it becomes a larger problem.

Question 6

My garage door won't open or close completely. What's wrong?

Accepted Answer

This could be caused by several issues: misaligned safety sensors, track obstructions, broken springs or cables, limit switch adjustment needed, or opener malfunction. Check for visible obstructions first, then verify the safety sensors have clean lenses and are aligned. If the problem persists, call us for a professional diagnosis.

Question 7

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We offer flexible financing options with approved credit. Our financing plans include 0% interest options for qualified customers, low monthly payment plans, quick approval process (often same-day), and no prepayment penalties. Ask about our current financing promotions when you request your free quote.

Question 8

What types of garage doors do you install?

Accepted Answer

We install a wide variety of garage doors including: fiberglass doors (lightweight, durable, rust-resistant), steel doors (strong, secure, low maintenance), wood and wood-composite doors (classic aesthetic), aluminum and glass doors (modern, contemporary look), and insulated doors for energy efficiency. We carry all major brands and can help you choose the best option for your home and budget.

Question 9

How long does a new garage door installation take?

Accepted Answer

Most standard garage door installations are completed in 4-6 hours. This includes removal of the old door, installation of the new door and hardware, opener installation or adjustment, safety testing, and cleanup. Custom or oversized doors may take longer. We'll provide a specific timeline during your free estimate.

Question 10

Do you offer free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all our services. Our technician will inspect your garage door, discuss your options, and provide upfront pricing before any work begins. There are never any hidden fees or surprise charges.

Question 11

What warranty do you offer?

Accepted Answer

All our work is backed by a 3-Year-year warranty. This covers both parts and labor for installations, repairs, and maintenance services. We also honor manufacturer warranties on all products we install. Our absolute satisfaction promise means we stand behind every job.

Question 12

How much does a garage door repair cost?

Accepted Answer

Repair costs vary depending on the issue. Minor repairs like sensor realignment or remote programming typically start around $75-150. Spring replacements range from $150-300. Motor repairs or replacements can range from $200-600 depending on the model. We always provide upfront pricing before starting any work.

Question 13

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for all garage doors. Regular maintenance extends the life of your door by up to 50%, prevents unexpected breakdowns, ensures safe operation, maintains warranty coverage, and saves money on costly repairs. Our maintenance service includes a comprehensive 25-point inspection.

Question 14

Is it safe to repair a garage door myself?

Accepted Answer

We strongly advise against DIY garage door repairs, especially for springs, cables, and tracks. Garage door springs are under extreme tension and can cause serious injury or death if handled improperly. Always hire a licensed professional for any repair involving springs, cables, or the door's balance system.

Question 15

How do I test my garage door safety features?

Accepted Answer

Test your safety features monthly: For the auto-reverse test, place a 2x4 on the ground in the door's path – it should reverse upon contact. For the photo-eye test, close the door and wave an object through the sensor beam – the door should stop and reverse. If either test fails, call us immediately for service.

Garage DoorWest Palm Beach

Frequently Asked Questions

Emergency & Response Time

Repairs & Troubleshooting

Installation & Products

Pricing & Warranty

Maintenance & Safety

Still Have Questions?

Ready to Get Started?